Category Archives: E-commerce

December 10, 2015

What we have here is a failure to… pretty much do anything right…

By admin | Customer Experience, Customer Service, E-commerce, Fail | No Comments

Another day, another customer experience fail… Not that we should be surprised of course, a vast majority of companies have a very, very long way to go until they get…

ABOUT CCO Global

CCO Global is a professional services firm focused on helping international companies achieve stronger relationships with their customers and reap the numerous benefits from doing so.

We offer Chief Customer Officer (CCO) services across the globe by helping to champion the “Voice Of the Customer” (VoC) within an organisation -- and delivering it to the forefront for every department across the corporate structure. We work to provide valuable solutions to drive profitable business results and deliver a beneficial “customer-centric” culture across the organisation.

Category Archives: E-commerce

What we have here is a failure to… pretty much do anything right…

FRESH FROM THE BLOG

ABOUT CCO Global