CCO Global’s culture is focused on the creation of a Great Workplace, where our core values are lived day in, day out, where we transform the business of the customers we work with and make a difference in the communities in which we live & work. Ultimately, we want to develop, grow and succeed as individuals, as a collective growing team, and a global organisation.


We believe that a great workplace is where great things are achieved. CCO Global has created an environment that places employee engagement at the heart of everything we do (we live it as we deliver it to our clients); and ensures our culture is one where people trust the people they work for, have pride in what they do and enjoy the people they work with.


CCO Global’s culture is rooted in our core values: Honesty, Accountability and Integrity, Personal Commitment to both the company and our team members, Employee and Customer First, Excellence and Drive. We are proud of our values-based culture and the way all employees embody CCO Global’s values in their day-to-day activities.


Our mission is to prove that customer experience and employee engagement will deliver real benefits to our customers’ business. It is not just about delivering customer experienced-focused solutions; it is about delivering real benefit in each and every customer interaction and ultimately transforming our customers’ business. The desire to make a positive impact extends beyond our customers and into the local and global communities in which we live and work through the development of our CSR programme and charity drives.


We have created a culture of high performance which maximises our employees’ potential and rewards their success. Our performance-based reward system visibly links an employee’s rewards with company performance across employee engagement, profitability and customer satisfaction, as well as an employee’s own performance. At CCO Global, we are motivated to grow, develop and achieve and are recognised for our efforts and rewarded for our success.