Customer Experience (CX) is reaching peak “buzzword” status amongst large global companies (“finally” or “once again” one is left to wonder at this point.) These are companies who are apparently…
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Monthly Archives: January 2016
Do you like to make the odd wager? Consider yourself a fan of potentially risky propositions? Well launching a Customer Experience program could be for you. (OK… enough with the…
So more and more companies are starting to notice that Customer Experience might be the way forward to leap over the competition and cement their reputations with their customer base…
Just a quick one today…. So we’ve all seen this particular quote on LinkedIn over the holidays (I’ve seen it posted at least 20 times in the past couple of…